We aim to process and dispatch all orders within 1-2 business days.

Orders are processed Monday to Friday (excluding public holidays).

During promotional periods, product launches, holidays, or other peak times, dispatch may take slightly longer.

Shipping rates and delivery options are displayed at checkout.

Estimated delivery times will vary depending on your location and the shipping method selected.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

If you have not received your tracking details within 3 business days of placing your order, please contact us at hello@bodytempl.com.

Delivery estimates are provided by our shipping partners and are intended as a guide only.

While we do our best to ensure orders are dispatched promptly, Body Templ cannot guarantee delivery timeframes and is not responsible for delays caused by shipping carriers, weather events, public holidays, or circumstances outside of our control.

Please ensure your shipping address is accurate and complete when placing your order.

Body Templ is not responsible for delays, lost parcels, or additional shipping costs resulting from incorrect or incomplete address information provided at checkout.

If you have any questions about your order, please contact us at hello@bodytempl.com.